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For greater than three a long time, our workforce has been on the forefront of collaboration, pioneering improvements that take away the impression of distance and rework how work will get carried out. We’ve constantly pushed boundaries, from the early days of telepresence to, most just lately, simplifying the deployment of state-of-the-art convention rooms with only one click on.
And whereas we’re extremely pleased with the impression we’ve made, it’s all the time significantly gratifying when our work is independently validated. That’s why I’m thrilled to share some really vital information: Cisco has been named a Chief within the 2025 IDC MarketScape for Worldwide Enterprise Videoconferencing Programs (doc # US52995625, September 2025). This isn’t merely an accolade; it’s a strong affirmation from a number one analyst agency that underscores our unwavering dedication to innovation and our complete imaginative and prescient for the way forward for work. Let’s discover what this implies for all of us.
“Cisco is a pacesetter in enterprise videoconferencing methods due to its clear and progressive imaginative and prescient for the office expertise, delivering an end-to-end portfolio that gives flexibility by means of interoperability and integrates AI-powered collaboration, networking, safety, and administration choices.”
Jitesh Gera, Analysis Supervisor, Unified Communications and Collaboration, IDC
This isn’t only a win for Cisco; it’s a validation of our dedication to delivering essentially the most complete collaboration experiences for patrons worldwide, together with:
- Seamless, safe hybrid work
- Clever, future-proofed collaboration
- Unmatched flexibility and interoperability
Seamless, safe hybrid work
At Cisco, we perceive that trendy work isn’t nearly video-enabling a convention room; it’s about creating an ecosystem the place each interplay is productive and guarded. We consider our place as a Chief within the IDC MarketScape highlights our distinctive capability to supply end-to-end options, fortified by industry-leading safety:
Finish-to-Finish Options
We make wonderful video conferencing {hardware}, however we’re additionally delivering a completely built-in collaboration expertise. The IDC MarketScape famous that, “Cisco has essentially the most full set of communication and collaboration choices of any participant on the grid, masking the software program aspect of issues with its Webex platform, the {hardware} aspect of issues with its wide selection of AV tools, and the networking, safety, and visibility aspect of issues by means of ThousandEyes (community intelligence platform), Management Hub (machine and platform administration portal), and different associated services.” Which means that video conferencing units will not be simply endpoints, they’re a key extension of the network- every part works in concord to ship really distinctive person experiences.
Unwavering Deal with Safety
In a world the place digital threats are a each day actuality, safety shouldn’t be an afterthought for us- it’s foundational. Our units are engineered with safety at their core, so your communications and knowledge are all the time protected. The IDC MarketScape famous, “Cisco additionally units the requirements in safety, offering options licensed to be used inside authorities companies, armed forces, monetary providers, and different important verticals.”
Powering Clever, Future-Prepared Collaboration
The way forward for collaboration is clever, and at Cisco, we began getting ready for it over a decade in the past. Our dedication to cutting-edge AI capabilities and a transparent strategic imaginative and prescient ensures our options not solely meet present wants, however anticipate tomorrow’s improvements:
Sturdy Strategic Imaginative and prescient and Street Map
Our industry-leading capabilities are a results of a decade-long technique and robust {industry} partnerships. The IDC MarketScape said, “The corporate goals to proceed strengthening its AI capabilities by means of its partnership with NVIDIA and an built-in, holistic method to Unified Communications and Collaboration platform, units, administration, and networking facets.” Our clear imaginative and prescient and roadmap enable our portfolio to evolve to satisfy right this moment’s newest AI applied sciences, delivering really built-in and holistic experiences that hold Cisco and our clients forward of the curve.
Business-Main AI and Administration
Our units are infused with AI that genuinely redefines assembly fairness and person expertise. Options reminiscent of spatial conferences for Apple Imaginative and prescient Professional, clever framing, monitoring, and noise cancellation are reworking conferences; creating what we consult with as Distance Zero experiences.
The IDC MarketScape report famous, “The Management Hub is an industry-standard AI-powered admin portal for platform, machine, and workspace administration functionalities. It provides deeper visibility into assembly rooms by means of a distant entry characteristic for viewing and fixing any seen points, along with AI-based preemptive problem identification, automated alerts and resolutions, and general machine and system well being monitoring functionalities.”
Flexibility for Each Workspace
We all know that trendy organizations function with numerous platforms and distinctive wants. In reality, we all know {that a} clear majority of enterprises are utilizing two or extra assembly platforms to get work carried out. We consider Cisco’s market management can also be outlined by our dedication to unparalleled interoperability and a strong assist ecosystem:
Open and Interoperable
Whereas Webex is on the coronary heart of our collaboration suite (and we like it), we champion an open method to our know-how. The IDC MarketScape said, that “Cisco’s videoconferencing units are optimized for Webex, nevertheless it additionally provides units licensed for Microsoft Groups Rooms. Beginning 4Q25, Cisco will even provide units licensed for Zoom, and it additionally allows enhanced interoperability with Google Meet. All its Desk, Board, and Room collection methods are additionally BYOD enabled to affix another assembly platform by means of USB connections.” Our open method provides clients the flexibleness to attach with anybody, anyplace; and ensures they’ll leverage their present investments in assembly options.
The Better of Cisco
Our buyer expertise (CX) group is one in every of Cisco’s largest superpowers. By way of this highly effective arm, we assist clients deploy, undertake, and hold our know-how operating easily. CX helps companies keep resilient and operational it doesn’t matter what challenges come their method. The IDC MarketScape famous the next as a key power for Cisco -“skilled providers capabilities delivered straight in addition to by means of its wide-ranging community of channel companions.”
We consider the IDC MarketScape report reaffirms Cisco’s imaginative and prescient: to create a world the place trendy AI-powered work isn’t just attainable, however distinctive. I invite you to learn the report excerpt to be taught extra about why Cisco was named a Chief. We’re extremely proud to be acknowledged, and we’re much more excited concerning the future we’re constructing with you.


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