Webex AI Assistant and Amazon Q index Integration

In at the moment’s hyper-connected office, the knowledge you could do your job is never in a single place. It’s scattered throughout assembly transcripts in your collaboration platform, tickets in Jira, paperwork in SharePoint, and buyer information in Salesforce. There’s usually a lot time misplaced switching tabs and looking out for the appropriate info and updates. This results in lower in productiveness, and an general feeling of frustration and being overwhelmed.

Connecting Individuals, Locations, Gadgets and Brokers seamlessly and contextually

Now, think about a world the place folks and AI are seamlessly linked, sharing context and automating duties so you may give attention to what’s really necessary: having significant, outcome-driven conversations that end in elevated productiveness and worker satisfaction.

That is the promise of Related Intelligence—creating distinctive collaboration experiences between Individuals and AI. Webex Suite is on the coronary heart of this transformation, delivering a linked, clever expertise throughout.

Now Obtainable: Actual-Time Insights with Webex AI Assistant and Amazon Q index

At present, we’re thrilled to share that our AI Assistant integration with Amazon Q index is accessible within the Webex app, bringing the facility of “Related Intelligence” to your fingertips.

Now, with this integration, you may entry and work together with a variety of enterprise functions like Salesforce, Jira, ServiceNow, and SharePoint—all from inside Webex. The Webex AI Assistant acts as an clever orchestrator, seamlessly pulling information, conversations, summaries, and motion gadgets out of your different enterprise workflows. This provides you significant insights and context proper at your fingertips, making your conferences and conversations extra productive.​

How does it work?

As soon as you might be in your Conferences workflow, you can ask AI Assistant a query within the Webex “Ask Me Something” panel, and the Assistant will pull solutions not simply out of your Webex conversations, however from any third-party information supply listed by Amazon Q—together with Salesforce, ServiceNow, Jira, and Microsoft. You may be supplied with a Abstract Response together with Sources the place you may simply click on on to assessment or obtain extra info. Finally, it is possible for you to to entry this World AI Assistant in your favourite workflow within the Webex App, whether or not in a Assembly, Messaging or your Publish Assembly expertise.

This highly effective integration results in enhanced discussions, sooner decision-making, and the elimination of disruptive context-switching for workers, whereas offering the very best degree of safety, compliance, and privateness that Cisco and Amazon are recognized for. You keep full management over which information sources are permitted, and your information all the time stays inside your enterprise setting.​

Core Options:

• Belief: Customers will all the time have the ability to confirm the solutions that are being supplied by the AI Assistant by clicking on the sources which might be linked under the abstract response.
• Autonomy: Customers will all the time have the ability to select if they need Amazon Q index sources to be a part of the abstract response, permitting them to have a say of their AI Assistant expertise.
• Management: Directors will have the ability to select precisely which 3^rd get together instruments they need configured for this performance, together with consumer and group degree controls.

Get Began Now!

The AI Assistant Integration with Amazon Q index is now obtainable within the Webex App for patrons with the Webex Suite Enterprise License. You’ll be able to simply arrange Amazon Q index as one among your AI integrations in Webex Management Hub and revel in having the appropriate insights at your fingertips, always.

You probably have any questions or wish to study extra about this characteristic, click on right here or attain out to our Gross sales crew for a demo. Keep tuned for extra bulletins from us quickly.